PROVIDING QUALITY MANAGED OUTSOURCING OF CUSTOMER CALL CENTERS
With the MERON CCC platform in place your organisation now provides a forward facing service with a single point of access for the public to get issues relating to services resolved.
The CCC platform allows the public have a contact point with the relevant units within your organisation to resolve any issues.
The CCC offers a personalized, consistent level response/ resolution of issues
The MERON CCC provides all round availability 24/7 of service